Al has provided an excellent call answering service to me for over five years. I never miss a call, the calls are always answered professionally, I have a record of all calls and its great value for money. Its better than having a Receptionist.
We have a busy practice with 4 dentists and thousands of patients. I have lost count of the times that Alpha have fielded a critical call. The service really is the ”invisible hand” that keeps us and our patients in touch effectively
Alpha Answering has been providing a seamless professional answering service for Salesxcellence for the past five years, I would strongly recommend their services to any business who wants their telephone calls answered, handled and forwarded in a professional manner, a telephone answering which leads the way.
ProFundCom have been working with Al and his team at Alpha Answering for over 3 years and have found their service to be both highly professional and dependable.
We’ve continually receive very favourable comments from some of our clients - both national and international in the manner that calls are answered and queries responded to. Al and his team fit into our workflow and how we do business at ProFundCom seamlessly.
I regard them to be an integral part of ProFundCom delivering value to our clients and would un-reservedly recommend their services.
At Truska we operate a quality web design, management and support service and as such we need to be available to our clients at all times, and especially when they may experience difficulties. That means we have to have our phones available and being a small business that is not always easy to do in-house.
We therefore contracted Al Chada or Kendlebell, now Alpha Answering, in 2007 to provide a call answering service to cover the times when we were unable to take the calls ourselves. Al, and his team, have always provided a most professional service with reliable and prompt answering of calls and passing on of messages.
On more than one occasion the level of professionalism has impressed my caller to the extent that they are now clients of Alpha Answering themselves, I think that is testimonial enough to the service provided.
I can, and do, whole heartedly recommend Al and his team at Alpha Answering to any business that does not manage to answer 100% of their own calls. You just never know the cost of a missed call. And I wish them well, and assure them of my support, in the changes they are making in the business at the moment.
Al handled my Out-of-Office and overflow calls in an excellent manner, often going above and beyond the call of duty to ensure clients calls, messages and most importantly opportunities were never missed.
You'll not regret your decision to use Al for your call handling requirements bid or small!
One of the services Kendelbell offer, is handling overspill calls when an office is busy or unattended. Concept Advertising & Marketing has been using the services of Kendlebell now for a number of months and also we previously used the company for a three month period early last year.
The service is simple to set up and works seamlessly with messages being emailed or texted as per our requirements. Al Chadda looks after the account personally and is extremely helpful and flexible if any special requests are made.
The cost of the service is not an issue. 1 find it very cost-effective and would recommend Kendlebell to any business looking assistance with their call-handling.
Al Chada believes passionately in what he does. His company provides excellent services - consistently and, if need be, at the drop of a hat.
I hadn't considered using outsourced telephone answering until earlier this year when the office was going to be unmanned for three weeks. Al pulled out all the stops, visited us, discussed our needs and the options that we had, then guided us through the process of setting it all up. The whole transfer was up and running within a few days an we were able to happily leave the office unattended knowing that any calls would be answered by a real person and that I'd receive an email with the details so that I could respond to the call as appropriate.
Although I don't really need the service at present, I've left it running as a convenience because it is economical and I never know when I might need it again at short notice
I would like to put on record my appreciation for the services that Alpha Answering provides.
I have used them for the past few months and the feedback I have had from clients and colleagues is that they are professional, courtesy and patient. I find their delivery of messages prompt and details when required to be so.
I would happily recommend Alpha Answering's services to any client, colleague or friend with no qualms at all.